Frustrating: three tickets in a row about a "known issue" I've never heard about.
Enraging: checking with the subject matter expert and being told to hand off all of them to that guy no one likes who's working on...that known issue the SMEs forgot to tell us about.
Enraging: checking with the subject matter expert and being told to hand off all of them to that guy no one likes who's working on...that known issue the SMEs forgot to tell us about.